Financial Ratio Essay

If you be going to achieve rightness in big things, you develop the raiment in little matters. goodness is not an exception, it is a prevailing attitude. Charles R. SwindollPlease use this template to produce the Bi-MTRs by filling the spaces provided. This should be submitted by the 28 thof the relevant month, to your Placement Tutors e-mail address and to the Business School Employ qualification Office (busemployabilitygre.ac.uk). Please make sure you keep copies of your report, for subduedness at the end of your agreement year. An email confirmation of receipt will be sent to you. If you have not received this confirmation within 5 working days of sending your report, please accept this as the BSEO did not receive your Bi-MTR.Date of MTR 28 thof August 2013 Student ID 000751077Student extend away ADAMS OLALEKAN DOSUNMUStudent Email Da225gre.ac.ukWork Telephone number 07424525695 / 07850263416Placement Tutor DERYN GRAHAMCompany Name MARKS AND SPENCERSupervisor/Line Manager JULIANA IRORO* compulsive responseWork Experience* Set out your main duties undertaken during the month(s) and critically appraise your own performance in relation to those dutiesThe first phase of my situation at Marks and Spencer, Edgeware Road. As a customer service assistant, which role is to ensure that diligent services are giving to customers at the right condemnation in a well behave manner. I also have the responsibility of a section coordinator whose duties is to ensure that proper documentation of duty job and activities are achieved and recorded. Such roles intromits1. Preparation of duty roster 2. Stock / inventory recording 3. Ensure proper team work among member of staffs and also team coordination 4. Act as a line manager in the absence of the manager. 5. Other functions Roles at work As a section coordinator assigned to the overheated food on the move /bakery section in the store, which duty is to make sure that desired target of sales, customer feedback and TSL audit preparation of my building block is to the store level of satisfaction.Roles within the unit Preparation of weekly duty roster for the staff working in the unit which explains the description of work, working hours, that is the range of shift to the end of the shift, and hour worked weekly. This is very important as staff will have knowledge of when and where are required to work. Due diligence A delegated paper work as a guideline to all members of staff as the service offered to customers on the tills, foods, coffees and other customer enquiry are of commonplace and also ensure that customer satisfaction are met. Making sure that all delegated tasks is in progression and also completed before staff finishesBi-Monthly preparation Report Template (Bi-MTR)Appendix 4 Bi-MTRIf you are going to achieve excellence in big things, you develop the habit in little matters. Excellence is not an exception, it is a prevailing attitude. Charles R. Swindolltheir shift, and in turn g iving feedback to the line manager for proper check.Key Skills Development* Outline the key accomplishments that you have acquired as aresult of the work that you have done e.g. communication skills, working with others, IT skills, time management skills etc.I have possess unique skill of team spirit in relation to service excellence and also team coordination ,such skills includes1. Interpersonal skill My interpersonal skill has improved and this has helped me to gain to a greater extent confidence and possess more unique skill on the job and relating to others both(prenominal) the staffs, suppliers, customers and the society at large.2. Communication skill Constantly improved in my communication skills, such as expressing my feelings, ideas, concept and exchange of training, as I learn to understand peoples accent concurrently by the day, both at work and out of work. Proper understanding of peoples culture, customs, norms and traditions.3. Managerial skill Techniques and busi ness knowledge has also improved, having the opportunity to work with a reputable organisation with a versatile style of management, from value chain management to supply stream of income and supply chain management.4. Time management skill More timely conscious, time constraint and adherence to time management for every task to be completed at a particular smirch in time. What need to be done hourly, daily, weekly and monthly are been specify for the appointed time.5. Information technology skill InfoTech skill improved ability to use Microsoft Excel more efficiently and other applications such as SPSS.Critical Incidents Outline any significant events, both positive and negative, that took place during the month(s) and had an carry on on your work either directly or indirectlyIf you are going to achieve excellence in big things, you develop the habitin little matters. Excellence is not an exception, it is a prevailing attitude. Charles R. SwindollIf nothing to declare, please sa lvage I have no critical incidences to declare At the root system of my placement with Marks and Spencer, I find it too much demanding, due to the work load and cultural differences, among colleagues such as styles, accents, customs and traditions. And also some(a) of the staffs are difficult to manage and relate with, but with my interpersonal skills and style of on the job skill which has helped me to see things as it come, I never give fear a chance on me. So I learn all the system and style of work within a very pathetic period of time and I applied what I have learnt as a business student to interprets and relate with the situation. In other to excel in my internship and becoming a successful manager.Employer Feedback Give details of any formal or informal feedback on your performance received from the employer during the month(s)If no feedback given, please write I have no feedback to give I have no feedback to giveContact with Placement Tutor * Please give details of your stir with your placement tutor in the past 2 months. This can either be via email, telephone or face to face.ADAMS OLALEKAN DOSUNMU 000751077 Da225gre.ac.uk BSc BUSINESS STUDIES University of Greenwich Second twelvemonth. Tel 07850263416 / 07424525695 Presently on a placement with Marks and Spencer, situated on Edgeware Road. Duty roles customer service assistant in a role of a section coordinator.If you are going to achieve excellence in big things, you develop the habit in little matters. Excellence is not an exception, it is a prevailing attitude. Charles R. SwindollFinal Year Project (if applicable) Include any information you may havegathered for final year projectRENUMERATION A major source of motivation. A persona study of Marks and Spencer in remunerating its employees such as Employees benefit and incentives Wages and salaries Bonuses and pension scheme.Other Information Include any other information that you weigh to be relevant to the traineeship e.g. .training courses attended, social activities, cultural differences for overseas placementsNot ApplicableWorkshop / Training Days, Change of Address or Travelling Please include any days which you are scheduled to be away from your desk at the address provided on your contract.Not ApplicableIf you are going to achieve excellence in big things, you develop the habit in little matters. Excellence is not an exception, it is a prevailing attitude. Charles R. SwindollIf you would like to add any further information about your placement, please feel free to continue on a separate page (however make sure it has your name, student number, Placement Tutor and placement company included).If you are unable to e-mail your MTR, please send it to Business School Employability Office via email on busemployabilitygre.ac.uk. If you cannot send it via email, please send utilize FAX +44 (0)20 8331 8120 or via post to the address below.For more information, contact Business School Employability Office Queen Mary 245 * the University of Greenwich * Greenwich Campus * Park Row * SE10 9LS